Reenova Investment Holding Limited
Address:
83 Clemenceau Avenue
#10-03 UE Square
Singapore 239920
Tel:
(65) 6817 8288Email:
enquiry@reenovagroup.comAddress:
83 Clemenceau Avenue
#10-03 UE Square
Singapore 239920
Tel:
(65) 6817 8288Email:
enquiry@reenovagroup.comIMPORTANT NOTICE
THIS POLICY WILL APPLY TO THE PERSONAL DATA YOU PROVIDE TO US AND THE PERSONAL DATA WE HOLD ABOUT YOU. DO NOT PROVIDE ANY PERSONAL DATA TO US UNLESS YOU ACCEPT THIS POLICY.
The Reenova Group is committed to safeguarding your personal data.
In this policy, “the Reenova Group” means Reenova Investment Holding Limited and each of its subsidiaries (as defined in the Companies Act, Singapore Cap. 50). When we use “we”, “us” or “our”
in this policy, we mean the Reenova Group.
We review and update our privacy policy periodically and the latest version is available at
http://www.reenovagroup.com/contact-us/. This policy was last updated on 1st August 2019.
By providing us with your personal data, you consent that your personal data be stored and used by us for the purposes and in the matter described herein.
We only collect personal data that is relevant to our contractual business and/or employment
relationship with you.
If you are a shareholder, director, corporate officer, manager, employee or appointed contractor of
any business entity, we may collect your personal data if it is relevant to our business relationship
with you or in that entity.
The personal data we collect includes:
We may collect personal data directly from you. We may sometimes collect information about you through third party when they are duly authorized by you to provide personal data from you. This may
be done in person when you meet our staff or representatives, or over the phone, by email or through websites.
We may also collect your personal data about you from third party sources without directly involving you. For example, we may obtain your personal data from your family members or a government agency. We may also obtain your personal data from market research organisations or publicly available resources such as telephone directories or business directories.
The Reenova Group is likely to collect personal data in the following situations:
The key purpose for which we need your personal data is to process your application or request, to proceed with any contractual employment or business relationship with you or to contact you to
provide any information to you pertaining to the Reenova Group.
These include:
We may also use personal data for other purposes connected or relevant to our business, such as:
We do not provide your personal data to third parties outside the Reenova Group for purposes other than those set out above or purposed related to those set out above. We do not sell your personal data to any third parties.
Our web sites use cookies. A cookie is a small text file placed on your computer or mobile device when you visit a web site. Cookies collect information about users of the web site and their visit, such as their Internet protocol (IP) address, how they arrived at the web site (for example, through a search engine or a link from another web site) and how they navigate within the web site. We use cookies to facilitate your internet sessions, offer you services according to your preferred settings, track visitor use of our web sites and to compile statistics about web site activities.
You can set up your web browser to block cookies. You may also remove cookies stored from your computer or mobile device. However, if you do block cookies, you may not be able to use certain features and functions of our web sites.
Our web sites may contain links to other web sites which are not maintained by the Reenova Group.
This privacy policy only applies to the web sites of the Reenova Group, and not third-party web sites.
If you send us feedback, comments or suggestions, we may use your personal data in order to respond to you.
When we receive a complaint we may have to disclose the complainant’s identity to whoever the complaint is about. If you are the complainant and you do not want us to disclose your identity to the party you are complaining about, you must let us know immediately. However, it may not always be possible to handle your complaint on the basis of anonymity.
If we need to use your personal data for any other purposes, we will notify you and obtain your consent beforehand. You will be given the opportunity to withhold or withdraw your consent for the use of your personal data for these other purposes.
We may from time to time disclose your personal data to those personnel within the Reenova Group who have a need to know. We may also disclose or share your personal data with third parties. These third parties include:
We will also disclose your personal data to third parties in order to comply with legal obligations or
industry requirements. This includes disclosures to:
From time to time, we may need to process or deal with your personal data outside Singapore and/or your home country. In doing so, we take precautions to ensure that all third parties to whom we disclose your personal data will keep your personal data confidential and comply with applicable data protection and privacy laws.
We will retain your personal data for as long as we need to do so for business or legal purposes.
You have the right to:
We may charge you a fee for responding to your requests. If a fee is to be charged, we will inform you
of the amount beforehand and will respond to your request once payment is received.
You also have the right to:
If you wish to contact us for any such purposes, please see How To Contact Us at the end of this policy.
We will use reasonable efforts to provide, correct or delete our records of your personal data. We may be prevented by law from complying with your request. We may also decline your request if the law permits us to do so.
What happens if you do not allow us to use your personal data
In many circumstances, we need to use your personal data in order for us to process your application or request. If you do not provide us with the required personal data, or if you withdraw your consent to our use of your personal data for these purposes, it may not be possible for us to proceed further with your application or request to us.
In some cases, there may be specific rules or processes that govern our use of your personal data, which are not stated in this policy. If any such rules or processes do apply, we will make them known to you in advance.
To contact us on any aspect of this policy or your personal data, you can email to the Personal Data Protection Officer (PDPO) at enquiry@reenovagroup.com or write in to:
Reenova Investment Holding Limited
83 Clemenceau Avenue
#10-03 UE Square
Singapore 239920
All complaints and feedback will be evaluated by the Personal Data Protection Officer (PDPO) in a timely manner. After the PDPO has completed his evaluation, he will respond to the person who submitted the complaint or feedback in writing, with the results of the evaluation.